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920-174 - Nortel Contact Center Manager Rls. 7.0(R) Install and Config - Dump Information

Vendor : Nortel
Exam Code : 920-174
Exam Name : Nortel Contact Center Manager Rls. 7.0(R) Install and Config
Questions and Answers : 55 Q & A
Updated On : August 18, 2017
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920-174 Questions and Answers

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QUESTION: 51

A customer plans to install the License Manager (LM) on the same Windows 2003 server as the Contact Center Manager Server (CCMS) PIs. 7.0. Which IP address should be entered when the customer reaches this step in the installation process?


  1. the Nortel Server subnet IP address of the server used for CCMS

  2. the ELAN IP address of the server used for CCMS

  3. the ELAN IP address of the switch

  4. the Nortel Server subnet IP address of the server used for CCMA


Answer: A


QUESTION: 52

Which preferred remote access tool tor Contact Center RIs? 7.0 support remote systems over the Web?


  1. Net Meeting

  2. pc Any where

  3. LogMein Rescue

  4. Remote Desktop Access


Answer: C


QUESTION: 53

A technician has just completed the installation of Contact Center Manager Server (CCMS) Pls.

7.0 and Licensing Manager on a Windows 2003 server. The technician forgot to select the installation of the Server Utility, and now the installation process has been completed and the server has restarted. How should the technician complete the installation?


  1. The technician will need to have Nortel support personnel remotely install the Server Utility.

  2. The technician can reinse-t the installation DVD and run setup.exe again, selecting only the Server Utility to be installed.

  3. The technician will need to restart the entire installation process, beginning with the installation of the operating system.

  4. The technician can install the Server Utility from a shortcut on the Windows Start menu.


Answer: B


QUESTION: 54

You can install Contact Center Manager Server on a supported server by using one of several methods. Which method does Nortel recommend?


  1. Run the installation from a remote hard disk copy of the installation DVD.

  2. Run the installation from a remote DVD-ROM drive that is accessible from the server over the LAN.

  3. Run the installation from the installation DVD, and use the DVD-ROM drive that is part of the server.

  4. Run the installation from a remote DVD-ROM drive that is accessible from the server over the Internet.


Answer: C


QUESTION: 55

You are installing Contact Center Manager Administration (CCMA) on a standalone server. How should you set the lP multicast address on the CCMA server?


  1. The CCMA server IP multicast sending address must be the same as the lP multicast sending address on the Contact Center Manager Server (CCMS)I but different furor the IP multicast receiving address in CCMA.

  2. The CCMA server IP multicast receiving address must be the same as the IP multicast receiving address on the CCMS, but different from the lP multicast sending address in CCMA.

  3. The CCMA server IP multicast receiving address must be the same as the IP multicast sending address on the CCMS, but different from the IP multicast sending address in CCMA.

  4. The CCMA server IP multicast receiving address must be the same as the CCMA server lP multicast sending address, but different from the IP multicast sending address in CCMS.


Answer: C


Nortel 920-174 Exam (Nortel Contact Center Manager Rls. 7.0(R) Install and Config) Detailed Information

Nortel Certifications
Nortel Certifications
Nortel delivers an industry-leading global certification programme that sets the standards for designing, installing, and supporting Nortel products and solutions.
Nortel’s Professional Certification Programme provides fast, flexible paths to achieving Nortel Certification, including ‘in class’ segment exams or the ability to complete a certification exam at a Prometric Testing Centre.
Nortel use skills-based exams to test your skills and knowledge, validating your competency on our highly technical products and solutions that encompass Security, Mobility and Mulitmedia Communications.
Nortel Certified Support Specialist (NCSS)
Nortel Certified Support Expert (NCSE)
Nortel Certified Design Specialist (NCDS)
Nortel Certified Design Expert (NCDE)
The Nortel Institute is committed to educating, training, and professional development in the broad and booming field of information technology and telecommunications by developing innovative programs, backed by first-class facilities. The Nortel Institute�s education and training program is designed to respond to current challenges and to anticipate and address future challenges. In additioan, the Institute�s missions in research and development and in strategic analysis enable it to anticipate technological trends and plan training and education programs to prepare people for jobs in new areas.
The Institute designed and obtained approval for the Master of Engineering in Telecommunications program and which began in September 1998. The program graduates 30-35 highly trained experts each year for employment in industry. The Institute offers financial aid to undergraduate and graduate students through the Nortel Institute Scholarship program.
The Institute has also developed training and retraining programs, such as the Executive Development Program, as well as specialized seminars, workshops and forums.
Challenges
The critical shortage of highly qualified personnel in information technology and telecommunications, including researchers, engineers and technological entrepreneurs;
The rapid rate of change in technology requiring continual retraining and updating of industry personnel, including managers, engineers and executives, as well as decision-makers and policy-makers in a wide range of sectors;
Accelerating technological evolution and convergence that create uncertainty in identifying the skills and education future workers will need for the new jobs, services and industries.
Responses
Develop innovative programs, backed by first-class facilities, to fast-track the preparation of new generations for leadership and innovation and to offer retraining and updating for industry and government personnel;
Strengthen ties between industry and advanced education to give students hands-on experience and to enhance research and education opportunities for industry staff;
Identify technology trends in order to direct education and training resources effectively for future job creation, giving Canada�s economy a technological competitive advantage.
Approaches
Offer the innovative Master of Engineering in Telecommunications program;
Develop, in consultation with industry, innovative updating and retraining programs, specialized seminars and workshops;
Support initiatives to increase the number of highly qualified graduates in electrical and computer engineering;
Integrate results of strategic analysis of technology trends into education and training program development.
Communication Solutions
Industry Solutions
Nortel Education Communication Solutions
With Internet and multimedia technology playing an increasingly important role in education at every level, laying the right communications foundation is essential for educational establishments of all types.
At 1st Communications, we understand the communications and networking needs of your educational institution. Without voice and data communications technology, it would be impossible to operate in this day and age. You would not be able to construct collaborative projects, run intranets etc.
1st Communication's Nortel Solutions address the key issues for educational institutions, namely connectivity, mobility, security and advanced voice services. With our Nortel Solutions, you will be able to explore mobile and remote learning, introduce multimedia communications, take advantage of communication convergence and much, much more.
1st Communications uses the following Nortel Business Solutions and Nortel Technical Solutions to provide a complete service to the Education Sector:
Nortel Business Solutions
Increase your Productivity
Increase your Revenues
Streamline your Costs
Improve your Mobility
Increase Customer Loyalty, Care & Retention
Ease of Growth
Simplify your Administration
Protect your Investment
Get Greater Security
Nortel Technical Solutions
Converged Communications
Mobile Users
Contact Centres
Unified Communications
Computer Telephony Interaction
Interactive Voice Response
Teleworking
Wireless
Network Continuity
Article by ArticleForge

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