Mastin Gallery

Mastin Espanol Gallery - All photos: © Copyright by the owners!
Our Nortel 920-178 Test prep for New Course made up of brain dump, exam test, bootcamp and test questions are highly recommended to get 920-178 certified.

Observed maximum 920-178 Questions in braindumps that I prepared.

920-178 brain dump | 920-178 exam test | 920-178 bootcamp | 920-178 test questions | 920-178 exam prep - Officialcerts.com



920-178 - Nortel Contact Center Rls. 7.0 Sales(R) Engineering - Dump Information

Vendor : Nortel
Exam Code : 920-178
Exam Name : Nortel Contact Center Rls. 7.0 Sales(R) Engineering
Questions and Answers : 60 Q & A
Updated On : August 18, 2017
PDF Download Mirror : 920-178 Brain Dump
Get Full Version : Officialcerts 920-178 Full Version


No source is more powerful than this 920-178 source.

I prepared the 920-178 exam with the help of Officialcerts 920-178 test preparation material. it was complicated but overall very helpful in passing my 920-178 exam.

I need braindumps of 920-178 exam.

I have seen numerous things publicized adage utilize this and score the best however your items were completely exceptional as contrasted with others. I will return soon to purchase more study aids. I simply needed to say a debt of gratitude is in order regarding your amazing 920-178 study guide. I took the exam this week and finished soundly. Nothing had taught me the ideas the way Officialcerts Questions & answers did. I solved 95% questions.

Pleasant experience with Q&A, pass with high score.

I will suggest you to come here to remove all fears related to 920-178 certification because this is a great platform to provide you with assured goods for your preparations. I was worried for 920-178 exam but all thanks to Officialcerts who provided me with great products for my preparation. I was really worried about my success but it was only 920-178 exam engine that increased my success confidence and now I am feeling pleasure on this unconditional help. Hats off to you and your unbelievable services for all students and professionals!

Just try these braindumps and success is yours.

Candidates spend months trying to get themselves prepared for their 920-178 tests but for me it was all just a days work. You would wonder how someone would be able to complete such a great task in just a day? Let me tell you, all I had to do was register myself on this Officialcerts and everything was good after that. My 920-178 test seemed like a very simple task since I was so well prepared for it. I thank this site for lending me a helping hand.

Pleasant experience with Q&A, pass with high score.

Officialcerts undoubtedly you are most amazing mentor ever, the way you teach or guide is unmatchable with any other service. I got amazing help from you in my try to attempt 920-178. I was not sure about my success but you made it in only 2 weeks thats just amazing. I am very grateful to you for providing such rich help that today I have been able to score excellent grade in 920-178 exam. If I am successful in my field its because of you.

Real 920-178 exam Questions to Pass exam at first attempt.

Today I am very happy because I have got a very high score in my 920-178 exam. I couldnt think I would be able to do it but this Officialcerts made me think otherwise. The online educators are doing their job very well and I salute them for their dedication and devotion.

I feel very confident by preparing 920-178 Latest Braindumps.

Found out this good source after a long time. Everyone here is cooperative and competent. Team provided me very good material for 920-178 preparation.

Surprised to see 920-178 braindumps!

I took this exam last month and passed it thanks to my preparation with the Officialcerts kit. This is a great exam dump, more reliable than I could expect. All questions are valid, and it also includes plenty of preparation info. Better and more reliable than I expected - I passed with over 97%, which is the best 920-178 exam score. I dont know why so few IT people know about Officialcerts, or maybe its just my conservative environment? Anyways, I will be spreading the word among my friends since this is great and will be helpful to many.

Nice to hear that Actual Questions of 920-178 exam are available.

Every topic and area, every scenario, Officialcerts 920-178 materials have been great help for me while preparing for this exam and actually doing it! I was nervous, but going back to this 920-178 Q&A and thinking that I know everything because the 920-178 exam was very easy after the Officialcerts stuff, I got a good result. Now, doing the next level of 920-178 certifications.

Is there 920-178 exam new sayllabus?

Officialcerts was a blessing for 920-178 exam, since the system has lots of tiny details and configuration tricks, which can be challenging if you dont have much of 920-178 experience. Officialcerts 920-178 questions and answers are sufficient to sit and pass the 920-178 test.

Latest Exams added on Officialcerts

1Z0-453 | 210-250 | 300-210 | 500-205 | 500-210 | 70-765 | 9A0-409 | C2010-555 | C2090-136 | C9010-260 | C9010-262 | C9020-560 | C9020-568 | C9050-042 | C9050-548 | C9050-549 | C9510-819 | C9520-911 | C9520-923 | C9520-928 | C9520-929 | C9550-512 | CPIM-BSP | C_TADM70_73 | C_TB1200_92 | C_TBW60_74 | C_TPLM22_64 | C_TPLM50_95 | DNDNS-200 | DSDPS-200 | E20-562 | E20-624 | E_HANABW151 | E_HANAINS151 | JN0-1330 | JN0-346 | JN0-661 | MA0-104 | MB2-711 | NSE6 | OMG-OCRES-A300 | P5050-031 |

See more dumps on Officialcerts

1Z0-507 | HP2-E36 | CGEIT | A2010-651 | 050-719 | 1Z0-880 | 642-995 | 70-469 | ST0-025 | 310-610 | 1Y0-611 | A2090-423 | 9A0-314 | 640-916 | 000-342 | 642-383 | 9A0-164 | 642-995 | 1Z0-485 | 000-215 | 000-274 | 000-889 | A2180-181 | 000-955 | QIA | HP0-787 | CPIM | 117-202 | 310-610 | HP2-B97 | ST0-136 | 2B0-103 | A2040-923 | 00M-195 | 000-N40 | ST0-136 | L50-501 | 500-202 | 000-632 | 000-M12 | 4H0-100 | C2010-650 | EX0-106 | HP2-H40 | QAWI301V3-0 | C2020-622 | 000-280 | HP2-K01 | 70-981 | 1Z0-510 |

920-178 Questions and Answers

.h1, h1 { color: #F00; font-family:"Times New Roman", serif; font-style: normal; font-weight: bold; text-decoration: none; font-size: 12pt; } .p, p { color: black; font-family:"Times New Roman", serif; font-style: normal; font-weight: normal; text-decoration: none; font-size: 12pt; margin:0pt; } li {display: block; } #l1 {padding-left: 0pt;counter-reset: c1 0; } #l1> li:before {counter-increment: c1; content: counter(c1, upper-latin)". "; color: black; font-family:"Times New Roman", serif; font-style: normal; font-weight: normal; text-decoration: none; font-size: 12pt; } li {display: block; } #l2 {padding-left: 0pt;counter-reset: d1 0; } #l2> li:before {counter-increment: d1; content: counter(d1, upper-latin)". "; color: black; font-family:"Times New Roman", serif; font-style: normal; font-weight: normal; text-decoration: none; font-size: 12pt; } li {display: block; } #l3 {padding-left: 0pt;counter-reset: e1 2; } #l3> li:before {counter-increment: e1; content: counter(e1, upper-latin)". "; color: black; font-family:"Times New Roman", serif; font-style: normal; font-weight: normal; text-decoration: none; font-size: 12pt; } li {display: block; } #l4 {padding-left: 0pt;counter-reset: f1 0; } #l4> li:before {counter-increment: f1; content: counter(f1, upper-latin)". "; color: black; font-family:"Times New Roman", serif; font-style: normal; font-weight: normal; text-decoration: none; font-size: 12pt; } li {display: block; } #l5 {padding-left: 0pt;counter-reset: g1 0; } #l5> li:before {counter-increment: g1; content: counter(g1, upper-latin)". "; color: black; font-family:"Times New Roman", serif; font-style: normal; font-weight: normal; text-decoration: none; font-size: 12pt; } li {display: block; } #l6 {padding-left: 0pt;counter-reset: h1 0; } #l6> li:before {counter-increment: h1; content: counter(h1, upper-latin)". "; color: black; font-family:"Times New Roman", serif; font-style: normal; font-weight: normal; text-decoration: none; font-size: 12pt; } li {display: block; } #l7 {padding-left: 0pt;counter-reset: i1 0; } #l7> li:before {counter-increment: i1; content: counter(i1, upper-latin)". "; color: black; font-family:"Times New Roman", serif; font-style: normal; font-weight: normal; text-decoration: none; font-size: 12pt; } li {display: block; } #l8 {padding-left: 0pt;counter-reset: j1 0; } #l8> li:before {counter-increment: j1; content: counter(j1, upper-latin)". "; color: black; font-family:"Times New Roman", serif; font-style: normal; font-weight: normal; text-decoration: none; font-size: 12pt; } li {display: block; } #l9 {padding-left: 0pt;counter-reset: k1 0; } #l9> li:before {counter-increment: k1; content: counter(k1, upper-latin)". "; color: black; font-family:"Times New Roman", serif; font-style: normal; font-weight: normal; text-decoration: none; font-size: 12pt; } li {display: block; } #l10 {padding-left: 0pt;counter-reset: l1 0; } #l10> li:before {counter-increment: l1; content: counter(l1, upper-latin)". "; color: black; font-family:"Times New Roman", serif; font-style: normal; font-weight: normal; text-decoration: none; font-size: 12pt; } li {display: block; } #l11 {padding-left: 0pt;counter-reset: m1 0; } #l11> li:before {counter-increment: m1; content: counter(m1, upper-latin)". "; color: black; font-family:"Times New Roman", serif; font-style: normal; font-weight: normal; text-decoration: none; font-size: 12pt; } li {display: block; } #l12 {padding-left: 0pt;counter-reset: n1 0; } #l12> li:before {counter-increment: n1; content: counter(n1, upper-latin)". "; color: black; font-family:"Times New Roman", serif; font-style: normal; font-weight: normal; text-decoration: none; font-size: 12pt; }


QUESTION: 49

A customer wants to configure Call Recording and Quality Monitoring (CRQM) server details in Contact Center Manager Administration (CCMA) CRQM Server Details configuration is accessed under which CCMA Launchpad option?


  1. Call Recording and Quality Monitoring

  2. Access & Partition Management

  3. Configuration

  4. Contact Center Management


Answer: C


QUESTION: 50

A customer wants to configure Call Recording and Quality Monitoring (CRQM)

applications in Contact Center Manager Administration (CCMA) Access to the CRQM links in CCMA is controlled through?


  1. User Administration in Call Recording and Quality Monitoring

  2. User Administration in Access & Partition Management

  3. User Administration in Configuration

  4. User Administration in Contact Center Management


Answer: B


QUESTION: 51

A customer has implemented a Contact Center RIs. 7.0 solution and needs to provide automated voice services, such as automated attendant, for incoming callers. Which additional Nortel component or product will provide this functionality?


A. CallPilot

B .Symposium Agent

  1. Call Recording and Quality Monitoring

  2. Contact Center Agent Desktop


Answer: A


QUESTION: 52


A customer has a new call center using a Contact Center Manager Server. They want to take full advantage of the Outbound Campaign Management Tool. How many simultaneous outbound campaigns can the Outbound Campaign Management Tool support?


  1. 100

  2. 600

  3. 2500

  4. 5000


Answer: A


QUESTION: 53

A customer wants to record all contacts for future playback. The company requires the recordings be stored for five years to comply with internal retention policies. What would you recommend that the customer use for optimal retrieval and management of recordings?


  1. Viewer

  2. Network drive

  3. Archive Manager

  4. CR-IP and CR-TDM server and transfer to a network drive monthly


Answer: C


QUESTION: 54

A customer has implemented a Contact Center RIs. 7.0 solution and needs to analyze contacts and ensure quality agent performance Which additional Nortel component or product will provide this functionality?


  1. Agent Greeting

  2. Contact Center Agent Desktop

  3. Contact Recording and Quality Monitoring

  4. Symposium Agent Answer: C QUESTION: 55


A customer has a specific requirement for reports to be a part of their main system rather than an external reporting system. Which two types of report templates can be created and imported into the Contact Center Manager Administration? (Choose two.)


  1. Crystal Reports

  2. CCMIS reports

  3. Report Creation Wizard reports

  4. any ODBC/SQL compliant reports


Answer: A,C


QUESTION: 56

A customer has 600 agents and a peak call rate of 12,000 calls per hour. The customer

has no Open Queue and no Universal Networking What should the minimum CPU speed be to support a standalone Contact Center Manager Server?


  1. Intel Xeon 1.5 GHz

  2. Intel Xeon 3.0 GHz

  3. Dual Xeon 2.0 GHz

  4. Intel Xeon 4.0 GHz


Answer: C


QUESTION: 57

Based upon the actual configuration of the Communication Server (CS) 1000, what is the maximum number of Recorded Announcement (RAN) routes supported by the Contact Center Manager Server (CCMS)?


  1. 240

  2. 512

  3. 750

D. 3,000


Answer: B


QUESTION: 58

A prospective customer inquires about the capability of Contact Center Manager

Server to provide current agent information to supervisors. Your answer includes an


explanation of the minimum and maximum refresh rates. Assuming a standalone configuration, in seconds, what is the minimum refresh rate of agent information?


  1. 0.5

  2. 1.5

  3. 2

  4. 5


Answer: A


QUESTION: 59

A customer is expecting to reuse a decommissioned server to run Contact Center Manager Server (CCMS). The customer has expressed some concerns about being able to maintain an average CPU usage level required to have optimal performance if their business increases. Which recommendation would you make to reduce the CPU load on the CCMS server?


  1. Use unicasting instead of multicasting for data transmission.

  2. Schedule large reports to be printed into file.

  3. Configure Real-Time Display (RTD) to use a slower refresh rate.

  4. Perform backup/restore procedures on the network.


Answer: C


QUESTION: 60

A customer has Communication Control Toolkit (CCT) installed. Which Microsoft-

defined application program interface (API) is used for CCT to support softphone control on the agent's desktop?


  1. DCOM

  2. SOAP

  3. ActiveX control

  4. .NET


Answer: D


Nortel 920-178 Exam (Nortel Contact Center Rls. 7.0 Sales(R) Engineering) Detailed Information

Nortel Certifications
Nortel Certifications
Nortel delivers an industry-leading global certification programme that sets the standards for designing, installing, and supporting Nortel products and solutions.
Nortel’s Professional Certification Programme provides fast, flexible paths to achieving Nortel Certification, including ‘in class’ segment exams or the ability to complete a certification exam at a Prometric Testing Centre.
Nortel use skills-based exams to test your skills and knowledge, validating your competency on our highly technical products and solutions that encompass Security, Mobility and Mulitmedia Communications.
Nortel Certified Support Specialist (NCSS)
Nortel Certified Support Expert (NCSE)
Nortel Certified Design Specialist (NCDS)
Nortel Certified Design Expert (NCDE)
The Nortel Institute is committed to educating, training, and professional development in the broad and booming field of information technology and telecommunications by developing innovative programs, backed by first-class facilities. The Nortel Institute�s education and training program is designed to respond to current challenges and to anticipate and address future challenges. In additioan, the Institute�s missions in research and development and in strategic analysis enable it to anticipate technological trends and plan training and education programs to prepare people for jobs in new areas.
The Institute designed and obtained approval for the Master of Engineering in Telecommunications program and which began in September 1998. The program graduates 30-35 highly trained experts each year for employment in industry. The Institute offers financial aid to undergraduate and graduate students through the Nortel Institute Scholarship program.
The Institute has also developed training and retraining programs, such as the Executive Development Program, as well as specialized seminars, workshops and forums.
Challenges
The critical shortage of highly qualified personnel in information technology and telecommunications, including researchers, engineers and technological entrepreneurs;
The rapid rate of change in technology requiring continual retraining and updating of industry personnel, including managers, engineers and executives, as well as decision-makers and policy-makers in a wide range of sectors;
Accelerating technological evolution and convergence that create uncertainty in identifying the skills and education future workers will need for the new jobs, services and industries.
Responses
Develop innovative programs, backed by first-class facilities, to fast-track the preparation of new generations for leadership and innovation and to offer retraining and updating for industry and government personnel;
Strengthen ties between industry and advanced education to give students hands-on experience and to enhance research and education opportunities for industry staff;
Identify technology trends in order to direct education and training resources effectively for future job creation, giving Canada�s economy a technological competitive advantage.
Approaches
Offer the innovative Master of Engineering in Telecommunications program;
Develop, in consultation with industry, innovative updating and retraining programs, specialized seminars and workshops;
Support initiatives to increase the number of highly qualified graduates in electrical and computer engineering;
Integrate results of strategic analysis of technology trends into education and training program development.
Communication Solutions
Industry Solutions
Nortel Education Communication Solutions
With Internet and multimedia technology playing an increasingly important role in education at every level, laying the right communications foundation is essential for educational establishments of all types.
At 1st Communications, we understand the communications and networking needs of your educational institution. Without voice and data communications technology, it would be impossible to operate in this day and age. You would not be able to construct collaborative projects, run intranets etc.
1st Communication's Nortel Solutions address the key issues for educational institutions, namely connectivity, mobility, security and advanced voice services. With our Nortel Solutions, you will be able to explore mobile and remote learning, introduce multimedia communications, take advantage of communication convergence and much, much more.
1st Communications uses the following Nortel Business Solutions and Nortel Technical Solutions to provide a complete service to the Education Sector:
Nortel Business Solutions
Increase your Productivity
Increase your Revenues
Streamline your Costs
Improve your Mobility
Increase Customer Loyalty, Care & Retention
Ease of Growth
Simplify your Administration
Protect your Investment
Get Greater Security
Nortel Technical Solutions
Converged Communications
Mobile Users
Contact Centres
Unified Communications
Computer Telephony Interaction
Interactive Voice Response
Teleworking
Wireless
Network Continuity
920-178 answers | 920-178 free pdf | 920-178 pdf download | 920-178 test questions | 920-178 practice questions | 920-178 results | 920-178 academy | 920-178 pearson vue | 920-178 exam papers | 920-178 exam time | 920-178 study guide | 920-178 study island | 920-178 case study | 920-178 studies | 920-178 guide | 920-178 study | 920-178 exam | 920-178 dump | 920-178 cheat sheet | 920-178 cheat sheets | 920-178 cheat sheet pdf | 920-178 pdf download | 920-178 download | 920-178 downloads | 920-178 pdf | 920-178 free pdf | 920-178 test prep | 920-178 bootcamp | 920-178 boot camp | 920-178 study tools | 920-178 camp | 920-178 quiz questions | 920-178 sparknotes | 920-178 notes | 920-178 actual test | 920-178 questions & answers | 920-178 answers | 920-178 amazon | 920-178 questions answers pdf | 920-178 actual test | 920-178 academic edition | 920-178 actual test pdf | 920-178 exam questions & answers | 920-178 exam answers | 920-178 braindump | 920-178 book pdf | 920-178 book download | 920-178 blueprint | 920-178 blog | 920-178 by examtut | 920-178 dumps | 920-178 dumps pdf | 920-178 study guide | 920-178 exam cost | 920-178 dumps pdf | 920-178 download | 920-178 difficulty | 920-178 download | 920-178 dumps pdf | 920-178 dumps free download pdf | 920-178 pdf download | 920-178 pass4sure download | 920-178 download | 920-178 exam cost | 920-178 exam dumps | 920-178 exam fee | 920-178 exam questions & answers | 920-178 ebook | 920-178 exam voucher | 920-178 exam cram | 920-178 exam pdf | 920-178 ebook download | 920-178 flash cards | 920-178 frame relay | 920-178 flashcards pdf | 920-178 free download | 920-178 free dumps | 920-178 free ebook | 920-178 study guide | 920-178 study guide pdf | 920-178 exam guide | 920-178 certification guide | 920-178 cert guide | 920-178 how many questions | 920-178 home lab | 920-178 is hard | 920-178 dumps in pdf | 920-178 is percent of | 920-178 killtest | 920-178 kickass | 920-178 kit | 920-178 kindle | 920-178 lab kit | 920-178 latest dumps | 920-178 lab manual | 920-178 lab workbook | 920-178 lab questions | 920-178 mock | 920-178 mock exam | 920-178 material pdf | 920-178 study material | 920-178 network simulator | 920-178 new topics | 920-178 simulator download | 920-178 number of questions | 920-178 new questions | 920-178 official cert guide pdf | 920-178 objectives | 920-178 official cert guide | 920-178 official cert guide library | 920-178 official cert guide library pdf | 920-178 official certification guide | 920-178 online test | 920-178 passing score | 920-178 premium vce file | 920-178 pass4sure | 920-178 practice questions | 920-178 practice test | 920-178 pdf study guide | 920-178 pass4sure dumps | 920-178 questions & answers with explanations | 920-178 questions & answers | 920-178 questions answers pdf | 920-178 questions and answers | 920-178 quick reference | 920-178 questions and answers pdf | 920-178 exam questions & answers | 920-178 recommended book | 920-178 syllabus | 920-178 study guide pdf | 920-178 simulator | 920-178 simulation questions | 920-178 syllabus pdf | 920-178 sybex | 920-178 sybex pdf | 920-178 testking | 920-178 testking pdf | 920-178 training videos | 920-178 trainsignal | 920-178 tutorial | 920-178 vce files | 920-178 vce download | 920-178 vce free | 920-178 examcollection | 920-178 exam prep | 920-178 pass-guaranteed | 920-178 exam engine | 920-178 test engine | 920-178 test questions | 920-178 pass guarantee | 920-178 prometric exam | 920-178 pearson vue | 920-178 exam cram | 920-178 study help | 920-178 correct answers | 920-178 pass score | 920-178 passguide | 920-178 pass-guide | 920-178 test-king | 920-178 official answers | 920-178 cert guide | 920-178 exam success | 920-178 training tools | 920-178 training tips | 920-178 pass tips | 920-178 pass tricks | 920-178 exam tips | 920-178 exam tricks | 920-178 exam leader | 920-178 transcender | 920-178 visual cert exam | 920-178 exam collection | 920-178 examcollection | 920-178 exam objectives | 920-178 passing skills | 920-178 free questions | 920-178 free answers | 920-178 free pdf | 920-178 free test engine | 920-178 free book | 920-178 free e-book | 920-178 accurate questions | 920-178 accurate test | 920-178 accurate answers | 920-178 practice quiz | 920-178 Quiz | 920-178 MCQ | 920-178 made easy | 920-178 discounted sale | 920-178 boson practice | 920-178 guaranteed success | 920-178 self test | 920-178 kaplan test | 920-178 troytec | 920-178 sam learning | 920-178 q and a questions | 920-178 aio downloader | 920-178 vce exam simulator | 920-178 nbcot exam prep | 920-178 online tyari | 920-178 test prep online | 920-178 aio testking | 920-178 best study techniques | 920-178 Question Bank | 920-178 Question Bank | 920-178 Questions Bank | 920-178 Question Answer Bank | 920-178 Answers Bank | 920-178 Sample Questions | 920-178 Sample Question and Answer | 920-178 Sample Test | 920-178 Sample Test | 920-178 Sample Test Questions | 920-178 Sample exam | 920-178 Sample Study guide | 920-178 full version | 920-178 updated questions | 920-178 test inside | 920-178 testinside | 920-178 elearningexams | 920-178 passleader | 920-178 examcollections | 920-178 exambraindumps | 920-178 certkingdom | 920-178 pdf-archive | 920-178 passcertification | 920-178 examsokay | 920-178 getfreedumps | 920-178 real-exams | 920-178 actualtests | 920-178 certificationking | 920-178 examsking |



HGCSOFT Sitemap
HGCSOFT PDF SITEMAP
AT-Capital
Top Softwares for Download
Pass4sure
Certification Exams Database